Hibiscus PLC IT Support

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Welcome to the Hibiscus PLC IT Support Website.

From here you can get the latest updates to your Hibiscus supplied software, send us files (artwork etc.) that are too large to reliably transmit by email, find helpful documentation for your software or printer, report software related problems, and even get help direct to your desktop. Just choose from the options below:

*** NEW *** Hibiscus PLC IT support is now on Skype. Skype users can call us toll-free from anywhere in the world using our skype name of hibiscus-it.

Software & Downloads
Obtain the latest sofware updates and useful documention for your Hibiscus supplied software and/or printers

Label Enterprise
Updates for HibSoft Label Enterprise labelling Software.

Label Professional
Updates for HibSoft Label Professional labelling Software.

Label Standard
Updates for HibSoft Label Standard (inc. Master/Janitor/Conveyor variants.)

Pre-Installation Checklist
Some simple questions to help us prepare for your software/printer installation.

Register Software
Register your installed software to receive notification when any updates become available

OKI Printers
Downloads for Hibiscus supplied OKI colour laser printers.

SDS Software
Partner software for creating Safety Data Sheets/Dangerous Goods Notes.

Information Guides
Software and Printer information guides.

Printer Specifications
Printer Specification Sheets.

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Uploads
Upload files for us to work on - eg. graphic images for our artwork department
(NOT secure - please contact us before sending any file that contains sensitive information).

HelpDesk
Register a support request ticket with our online support desk.

HIBSOFT RESCUE
On-line support direct to your PC!!! (available to all software support customers - 9am to 5pm, Monday to Friday - exc. holidays - please call first).

Message Board
*NEW* - Discuss our software with other users. A place to post feature requests for future developments, ask 'how to' questions and discuss label and/or SDS related regulatory issues.

Ribbon Calculator
Use our online calculator to calculate your thermal printer ribbon requirement and/or cost per label.

Toner Calculator
Use our online calculator to calculate your OKI Thermal Printer Consumeable Costs.

Directions to Hibiscus
View a map and/or get directions (from any UK starting point) on how to find us.